COVER specializes in Wholesale of Background Screening &
Business Intelligence solutions for the global market. We are an
international company with operational headquarters in Paris,
backed by a network of offices worldwide, which offer strategic
global reach for all your business needs.
We are developing Background Screening web-based applications and CRMs which allow us to work with a full scale of skills. Currently, for our Project Management team in Sofia, we are looking for a Technical Writer.
• Create user guidelines, write short articles, record videos, maintain the main product knowledgebase;
• Managing the Jira Dashboard;
• Prepare visual diagrams supporting the guidelines already created for the main parts of the product.
• Collaborate with Developers QA and PM teams;
• Understand and translate complex information for users of various background and experience;
• Periodically revises all documents for accuracy and usefulness and make corrections/updates as needed;
• Create and edit product documentation according to company standards;
• Perform manual tests of the product features, so they can be properly described;
• Assist in preparation of training materials;
• Define, understand and be able to analyze the non-functional requirements of the project.
• Act as trainer - provide software trainings to newcomers and on demand