Technical Writer
Пловдив, София
длъжност на пълно работно време

Technical Writer

Пловдив, София длъжност на пълно работно време

За нас

COVER specializes in Wholesale of Background Screening & Business Intelligence solutions for the global market. We are an international company with operational headquarters in Paris, backed by a network of offices worldwide, which offer strategic global reach for all your business needs.

We are developing Background Screening web-based applications and CRMs which allow us to work with a full scale of skills. Currently, for our Project Management team in Sofia, we are looking for a Technical Writer.

Отговорности

Responsibilities:
• Create user guidelines, write short articles, record videos, maintain the main product knowledgebase;
• Managing the Jira Dashboard;
• Prepare visual diagrams supporting the guidelines already created for the main parts of the product.
• Collaborate with Developers QA and PM teams;
• Understand and translate complex information for users of various background and experience;
• Periodically revises all documents for accuracy and usefulness and make corrections/updates as needed;
• Create and edit product documentation according to company standards;
• Perform manual tests of the product features, so they can be properly described;
• Assist in preparation of training materials;
• Define, understand and be able to analyze the non-functional requirements of the project.
• Act as trainer - provide software trainings to newcomers and on demand

Изисквания и необходими умения

Requirements:
• Previous experience in technical writing or similar;
• Excellent level of English (verbal and written) with an excellent language skillset and extensive vocabulary;
• Technical skills: MS Office, Jira, Confluence, Lucid chart/Miro;
• Detail oriented;
• University degree in a relevant field
• Excellent organizational skills and attention to detail with an ability to handle multiple projects and priorities;
• Excellent interpersonal skills, verbal and written communication skills.

Ние Ви предлагаме

What's in it for you?

• Fun and dynamic team
• Excellent remuneration package and work-life balance
• Additional paid leave
• Flexible working hours
• Food vouchers
• Additional medical insurance
• Public transportation allowance
• Annual bonus scheme
• Multisport discount
• “Bring a friend” bonus model
• Awesome class A office
VCD