Astrea was found in 2007 with one principal mission – to be
different. We transformed this vision into a key driver of our
efforts to be always available when our clients or partners need us
to advise and guide them in taking important decisions.
For one of our clients – a leading multinational company– we are looking for Customer Care Consultant with French, German, Arabic, Polish, Croatian, Finnish, Slovak & English.
We’re looking for individuals who can engage with the customers, enhance their experience and exceed their expectations.
Recruitment and job application in time of coronavirus is not a new book, buteveryday life. All interviews will be conducted online or by phone for your comfort. The hiring process, starting dates and initial trainings with our clients have been tailored according to the official prescriptions and some of them will be conducted online.
Essential Duties and Responsibilities:
* Be the first point of contact for existing and new customers when they contact the company by telephone and email;
* Delivering an outstanding customer service by successfully responding to questions and queries, showing your passion and dedication along the way;
* Work closely with other teams for goals and objective alignment;
* Building relationships with customers by truly listening to their needs – and supporting them with the products and services that are right for them.
Phone: 0885 865 066