Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – one of the biggest companies in the field of computer technology. We
are on looking for open-minded thinkers, ready to take on challenges, for the role of Technical Support Specialist Level 2 with Dutch.
Essential Duties and Responsibilities:
* Providing external customers with telephone, email, chat, social media and online remote
support for problems encountered while using hardware and/or software products;
Applying diagnostic techniques to identify problems, examine causes and suggest solutions
to fix the faults;
* Answering questions about installing, configurating, operating, adjusting and using the
* Following the predefined procedures and policies responsibly;
* Providing direct support to Level 1 colleagues with resolving customer’s issues with
hardware and/or software.
Phone: 0885 865 066