Astrea Recruitment
20 - 50 служителя Apply See employer
Operations Support with German and English (with standard working hours Monday-Friday)
Sofia
full-time

Operations Support with German and English (with standard working hours Monday-Friday)

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us for one of our clients – a next generation global tehcnology company – we are looking for Operations Support with German and English (with standard working hours Monday-Friday).

Responsibilities

Essential Duties and Responsibilities:
Accept requests through non-voice communication channels, logs and identifies the problem;
Respond to customers via email and outbound calls;
Investigate the escalation, coordinate with other departments to identify best course of resolution;
Keep all involved parties on the status of the case.

Requirements and necessary skills

Requirements:
Fluency in German and English;
Ability to provide best in class customer service.

We offer

Our client’s offer:
Standard working hours Monday-Friday;
Competitive salary;
Social benefits package;
Opportunity for career development.

If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N SM_NSED).

Only the shortlisted candidates will be contacted in a timely manner.

All the information is protected by the Commision for the Protection of Personal Data (Astrea Recruitment. - reg No 1809).

Contact Information

Phone: 0885 865 066

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