Astrea Recruitment
20 - 50 служителя Apply See employer
Technical Support Representative with Hungarian, Spanish, German, Italian, Hebrew, Finnish
Sofia
full-time

Technical Support Representative with Hungarian, Spanish, German, Italian, Hebrew, Finnish

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or
partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – business process outsourcer specializing in global, high-touch consumer,
patient and end user engagement we are looking for responsible and organized individuals for the
role Technical Support Representative with Hungarian, Spanish, German, Italian, Hebrew, Finnish or English.

Responsibilities

Essential Duties and Responsibilities:
Provide technical support to employees;
Supporting software and hardware (peripheral devices);
Tackle problem related to software access, blue screen, change or renew of passwords, anti-virus software updates;
Should be familiar and capable to work with Wi-Fi, VPN, Office 365, MS Office package;
Windows 10, IOS - iPhone, iPad, 2 factor authentications;
Adhere to high company standards for quality, accuracy, thoroughness, timeliness and consistency in customer care;
Resolve username and password problems.

Requirements and necessary skills

Requirements:
Fluency in both Hungarian and English languages;
Excellent interpersonal and communications skills;
Willingness to learn and obtain new skills and competencies;
Availability to work on shifts;
Ethics, Team work and Positive attitude;
High school diploma.

We offer

Our client offers:
Professional on-boarding and on-going training;
Competitive salary and performance bonuses;
Social benefits package;
Young and vibrant team environment.

If you are interested, challenged and convinced you are the right candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N MA_TSR)

Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Contact Information

Phone: 0885 865 066

VCD