1st Line Support Administrator
длъжност на пълно работно време
От 1500 до 2000 лв.

1st Line Support Administrator

София длъжност на пълно работно време От 1500 до 2000 лв.

За нас

eSky Group is one of the largest Online Travel Agency in Central and Eastern Europe and the leader of sale of travel services on the Polish market. We operate in more than 50 countries all over the world, offering easy online reservation tools in the area of airline tickets, accommodation, travel insurances, car rental. Currently, we hire around 600 experts and enthusiasts of travelling, most of whom are people of business and IT fields.


• Provide day-to-day 1st line support
• Escalate tickets when needed to 2nd and 3rd line support based in Poland ensuring communication is maintained throughout process
• Identify and resolve issues following agreed procedures
• Setting up and configuring new laptops and desktops according to corporate standards
• Creating and taking care of purchase requisitions for IT hardware/software
• Taking care of LAN/WAN/VPN installation
• Maintain an inventory of computer hardware and software (including licences

Изисквания и необходими умения

• Very good knowledge of Windows OS (especially XP/7/8/10) in the area of configuration and fault elimination
• Active Directory experience
• Experience with configuration and installation of various network devices (routers, switches, access point)
• Experience with installing software and troubleshooting errors
• Very good knowledge of MS Office in the area of its configuration and maintenance
• Experience with diagnosis and elimination of software and hardware faults
• Upper intermediate level of English
• Ability to work both in a team and independently
• Ability to work under time pressure
• More then 2-3 years’ experience at the same position

Ние Ви предлагаме

• Attractive salary related to your experience and knowledge
• The casual, start-up-like atmosphere in the company with a flat structure
• Chance of working in the international company and dispersed team;
• Friendly environment and cool team members
• Remote work options
• Development opportunities (participation in training, interesting projects)
• Convenient office location
• Special conditions for your personal trips

Информация за контакт

Телефон: 0877456097