Clune Tech
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Customer Service Representative TM Education
Велико Търново
full-time

Customer Service Representative TM Education

Велико Търново full-time

About us

Clune Tech Group is a collection of global companies that delivers focus driven, digitalised solutions to simplify the complexity of global business. Clune Tech Group is headquartered in Ireland and employs nearly 1500 staff across 33 countries, including Varna, Veliko Tarnovo, Shumen and Sofia.

The entrepreneurial spirit which characterized our inception has continued to shape the products and services which we create. Unlike many other companies, we recognise that one size doesn’t fit all. That’s why we strive to create bespoke services that exactly meet the needs of our diverse client base. We`re proud that Clune Tech Group has been recognized as one of Bulgaria`s Best Workplaces according to Career Show Index 2020.

Being part of Interpay Bulgaria and Clune Tech Group, TransferMate is a global B2B payments technology firm, enabling companies to send and receive cross-border payments faster and easier than ever before.

TransferMate Education is currently recruiting a CUSTOMER SERVICE AGENT in Veliko Tarnovo!

Shift: late evening shift with immediate start

Responsibilities

The successful candidate will contribute to the development and expansion of the service ensuring excellent customer service and efficient administration.
The main responsibilities will include ensuring that all potential and current clients are dealt with in a professional manner and that all client needs are satisfied to the best of our business ability.

The position is a mixture of speaking with customers, database entry, and issue resolution.

Requirements and necessary skills

- Excellent command of English is a must - both written and spoken
- Professional telephone manner
- Strong communication skills and interpersonal skills
- Good multitasking, prioritization and organizational skills
- Great attention to details

We offer

- Full and paid training at start
- Competitive remuneration package and a bonus scheme
- Social package and additional health insurance from your first day
- Long-term career opportunity and job security in a multinational company
- Work from home during pandemic period

Contact Information

Phone: 052 / 68 68 68

VCD