Remote Desktop Services Expert with English and German
Sofia, Work from home

Remote Desktop Services Expert with English and German

Sofia, Work from home full-time

Job Description

For our client, a leader in the communications industry on the Bulgarian market and with offices in 7 countries, we are looking for a Remote Desktop Services Expert with English and German to join their growing team.

Your responsibilities:

• Identify security issues at customers' and the internal system;
• Work tightly with the CERT colleagues to keep systems up to date and handle reported problems;
• Independent scheduling of appointments and communication with the customers;
• Responsible for maintaining & troubleshooting in a team with 7x24 on-call duty;
• Document all activities and handle them via Change-Management-Process.

Skills and expertise:

• Minimum 3 years of technical experience in the field of remote desktop services;
• In-depth technical knowledge of profile management (Ivanti, Citrix UPM) and 2 FA solutions (SecurEnvoy);
• Very good technical knowledge of basic services such as Powershell Scripting, XenServer, Hyper-V, Databases, FsLogix, Network (DNS, DHCP);
• Experience in building, migrating and performing remote desktop services in the Enterprise Business segment.
• Fluent in German and English for professional communication;
• Structured and self-organized way of working;
• Good analytical and problem-solving skills with the capability to identify solutions to unusual and complex problems;
• Strong sense of confidentiality and loyalty;
• Excellent interpersonal skills to interact with customers, team members and management.

What they offer:

• Attractive remuneration package and fringe benefits;
• Stability of a successful company with innovative methods;
• Modern working atmosphere and central office;
• Friendly, ambitious and motivated team of professionals;
• Career development opportunities in a multinational environment;
• Flexible working schedule and opportunity for home office.

We thank all interested applicants, but we will only contact a shortlist of them! All applications are confidential. JobTiger is a Bulgarian online job board and licensed recruiting company (License No.2547, 08.06.2018).