Райфайзенбанк (България) ЕАД
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Customer services specialist - Corporate and Premium Clients

Customer services specialist - Corporate and Premium Clients

Sofia full-time

About us

Raiffeisenbank Bulgaria was acknowledged with 3 employer awards at Career Show Awards 2021:
• Best Employer in Banking – Gold
• Best Internal Communication Strategy – Gold
• Best Health and Wellness – Bronze


- Understand clients’ business needs providing tailored solutions, combined with the highest quality customer experience
- Learn in-depth a variety of Bank services for corporate and premium customers, including cash activity with national and foreign currencies
- Collaborate with different departments intensively
- Request and use customers’ feedback in order to optimize the process and services’ and achieve high customer satisfaction
- Participate in the account opening process and onboarding of corporate customers
- Communicate intensively with potential and existing corporate clients regarding their banking services
- Receive, verify and analyze different company documents
- Keep customer records updated in accordance with the relevant legislation

Requirements and necessary skills

- University Degree in Economics or other relevant major
- Experience in bank customer services (Advantage)
- Computer literacy (MS Office)
- Good communication skills
- Fluent English language (Must)
- Agility and quick responsiveness to changes
- Flexible approach in working with clients
- Entrepreneurial and dynamic personality
- Good knowledge of the legal frame and regulations in the banking area (Advantage)

We offer

- Excellent opportunities for professional and career development in one of the leading banks in Bulgaria
- Competitive remuneration
- Various opportunities for learning and further development of the professional skills and competences
- Dynamic and challenging job
- Modern working environment
- Additional health insurance
- Life/Accident Insurance
- Food vouchers
- Sports card
- Preferences for the bank products and services