VMware Bulgaria
Site Reliability Engineer
Sofia, Work from home
full-time
 Suitable for refugees

Site Reliability Engineer

Sofia, Work from home full-time  Suitable for refugees

About us

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape whats possible today at http://careers.vmware.com.

As part of the VMware global standards for integrity you will be required to go through a pre-employment screening process before you join.
All job applications will be treated with strict confidentiality.

Responsibilities

Why will you enjoy this new opportunity?
We are looking for a talented Site Reliability Engineer - you can join our team and help make VMwares highly successful SaaS product - VMware Cloud. Youll be improving our CI/CD and monitoring codebase, automating complex problems and building new tools and integrations, as we move on to AWS and other Hyperscalers. You can enjoy our very well-established processes and pipelines, as we are striving for excellence. As a SRE Engineer you will be able to solve more complex problems in the area of automation and observability. You will be the guard and supporter for various RnD teams to meet our high standards for security and production grade microservices. You must be strict, strive for perfection and have attention to detail, when it comes to production readiness. In return VMC offers great career opportunities and interesting technology stack to work with, a place in a very well-sized team with supportive atmosphere, supportive culture, growth through challenging tasks and management attention and guidance.

What Youll Do?

Within a month:
You will have a learning buddy and start onboarding on our well-prepared documentation. Create accounts and access various systems
Start fixing existing issues in our Staging Systems and prepare for Prod Support
Get familiar with PageDuty, Jira Service Desk and our CI/CD pipelines
Participate in our Scrum meetings
Working with configuration management tools in Linux

Second Month:
Start supporting our PROD System on-call rotation with help of the team
Deep dive into Python and our automation framework system
Start automating things. Take tasks from our backlog
Conduct post-mortems to analyze and prevent repeatable failures
Handle seamless upgrades of infrastructure and services through automation

Half a Year:
Architecture and implementation of advanced cloud-based monitoring, alerting and reporting
Work closely with software engineering teams to improve the availability of services, help migrations to our new version of the platform
Maintain 99.995% availability of VMware's global services platform
Participate in roadmap planning and drive team initiatives in scope of automation and observability
Identify, gather, analyse and automate responses to key performance metrics, logs, and alerts
Ensure infrastructure security compliance like PCI, HIPPA, SOC2

What assignments and tasks will you be performing on a regular basis?
Manage code using a preferred scripting language Bash and/or Python
Use Git and related workflows for code management
Supporting an enterprise-level SaaS environment. You must be comfortable as a driver of the SRE work end to end
Help RnD teams deliver their Microservices to the new version of the platform
Follow procedures for different compliance standards - IL6, PCI, SOC2 etc.
Strengthen observability and performance, apply critical security recommendations
Automate everything you see as repeatable process, like patching and upgrades, auto-remediation
Help with chaos engineering

Requirements and necessary skills

What past knowledge can you step on/can be helpful for future success?
MS. in Computer Science or equivalent technical experience
Solid understanding/experience of containers and container orchestration
Excellent Troubleshooting Skills
Solid understanding/experience of continuous integration and deployment practices and supporting infrastructure/architectures
Working knowledge of the following: AWS services, particularly EC2, VPC, IAM
VMware infrastructure background at user level
Security Experience is a plus
End to end understanding of observability and monitoring: ELK stack , Prometheus, AppDynamics and more
Infrastructure as code, alerting as code
Kubernetes or Docker
Act as a good team player with a sense of humor and always ready to help

We offer

We offer remote work from Poland or relocation to Bulgaria.
There is an option for fully remote work within Bulgaria.
This job requisition is eligible for employment-based immigration sponsorship by VMware.

What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Employee Stock Purchase Plan
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes

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