Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – leader and world-renowned company offering customer experience
services. We are on a search for motivated, communicative and open individuals for the role
of Customer Support Agent with German, French or Italian – Plovdiv (FTE and PTE).
Essential Duties and Responsibilities:
* Providing support via live chat, calls and email;
* Listening to and answering the customer’s questions;
* Providing in-depth knowledge of the company’s products;
* Offering guidance and resolving the customer’s issues;
* Managing the customer experience by explaining and answering simply and clearly.
* Striving daily to improve personal skills and the service offered to customers.
Phone: 0885 865 066