Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world. One of our core principles is belief in the power of people. Recognizing that our people are HPE’s biggest competitive advantage allows us to focus on ensuring that we keep the employee at the center of everything we do - and we trust our Human Resources (HR) division to look after our biggest asset. This includes everything from recruiting activities, administration, compensation, performance management, employee development, as well as the allocation of our industry leading work-life-balance and training programs.
Greenlake Management Services (GMS) is a suite of services that
helps customers manage, operate and optimise their IT environments.
Services can be tailored to meet unique requirements – from
operating an entire IT environment from core to cloud to edge – to
managing specific environments within it, such as SAP HANA or
operating certain layers of infrastructure such as Storage. The
service is designed to be delivered remotely and to meet this goal,
HPE has developed IT Operation Centres (ITOCs) that provide 24x7
monitoring and administrative services that proactively diagnose,
analyze, secure and improve our customer’s environment according to
industry and HPE’s best practice and experience.
HPE has been delivering consumption-based services for customers
for well over a decade and is a leader in the space, with
sophisticated automation and remote monitoring capabilities that
deliver the as-a-service benefits that many have come to expect
from the cloud.
Due to our continued expansion and growth, we now have the need to
strengthen our support team in Europe with the recruitment of an
Enterprise Solution Architect for our managed service business.
This person will work hand in hand with Pre Sales and New Deal
Strategists to ensure GMS opportunities are properly defined,
solutioned and implemented using a wide range of technologies and
tooling.
In a typical day as a GMS Enterprise Solution Architect you
would:
Understand detailed technical designs for enterprise solutions.
Participates in large cross functional teams to include technical
management of client staff assigned to implementation team in the
completion of one or more solution requirements, architecture, or
implementation deliverables.
Provides the technical direction required to resolve complex issues
on
Monitoring and customer integrations to ensure the on-time delivery
of solutions that meet customer expectations. May need to develop
new methods to apply to situations.
Provides advanced technical consulting and advice to proposal
efforts, solution design.
Provides consulting advice to customer senior IT leadership and
sets strategic direction for customers based on the company’s
solutions and products.
Works with peers outside immediate organization to define and
characterize complex technology or process problems and/or develops
new solutions, yet works independently to drive technical problems
to a solution.
Proactively encourages Membership and contributions of others to
professional community.
Regularly presents solutions both internally and to customers and
provides council and mentoring to team members, and extends
teamwork beyond projects to practices and cross-GBUs.
Creates and supports sales activities and leads production of
proposals where needed, working across the company departments, for
complex customer solutions.
Shape and direct proposals describing the company solution and the
associated value proposition.
Develops reusable solutions and workarounds that are innovative and
demonstrate a deep technical knowledge of the affected products,
processes, and the customer environment.