Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – global provider of customer and information management solutions.
We searching for driven analytical thinkers and tech enthusiasts for the role of Tech Support VoIP Agent with Dutch, German, Spanish or Italian.
Essential Duties and Responsibilities:
* Dealing with support requests and examining system logs;
* Preforming remote troubleshooting;
* Showing high level of technical know-how and assisting in solving the problem;
* Focusing on customers expectation and satisfaction;
* Following and achieving key performance indicators.
Phone: 0885 865 066