Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be
always available when our
clients or partners need us to advise and guide them in taking
important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – a world-renowned company leading the way
in the future of customer
experience management. We are on a search for driven,
customer-focused and friendly
people for the role of Digital Travel Care Representative with
Norwegian, Swedish, Dutch,
Danish and English.
Essential Duties and Responsibilities:
* Supporting customers via calls, chat or email, and striving to
provide a high-quality service;
* Making sure that customers’ needs are met and their issues
addressed in a timely manner;
* Noting every customer’s information in the database, for future
reference;
* Working towards meeting the KPI’s and company’s quality
standards;
* Keeping-up your knowledge on offered products and services and
making regular updates;
* Partaking in organized activities aimed at improving your skills
and performance.
Phone: 0885 865 066
