Astrea Recruitment
20 - 50 служителя Apply See employer
Digital Travel Care Representative with Norwegian, Swedish, Dutch, Danish and English
Sofia
full-time

Digital Travel Care Representative with Norwegian, Swedish, Dutch, Danish and English

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a world-renowned company leading the way in the future of customer
experience management. We are on a search for driven, customer-focused and friendly
people for the role of Digital Travel Care Representative with Norwegian, Swedish, Dutch,
Danish and English.

Responsibilities

Essential Duties and Responsibilities:
* Supporting customers via calls, chat or email, and striving to provide a high-quality service;
* Making sure that customers’ needs are met and their issues addressed in a timely manner;
* Noting every customer’s information in the database, for future reference;
* Working towards meeting the KPI’s and company’s quality standards;
* Keeping-up your knowledge on offered products and services and making regular updates;
* Partaking in organized activities aimed at improving your skills and performance.

Requirements and necessary skills

Requirements:
* Great Norwegian, Swedish, Dutch, or Danish and good English language skills;
* Previous experience in a support center environment is required;
* PC user skills and know-how of MS Office apps, interest in traveling is a plus;
* Customer-focused, driven to help others and provide a high-quality service;
* Problem-solver and a team player, motivated improve and show results;
* Able to multitask, adapt quickly and think outside of the box.

We offer

Our client offers:
* Competitive remuneration and performance-based bonus;
* Life insurance and a fully covered medical plan;
* Transport allowance and paid annual leave;
* Initial training and skill-improving courses and activities;
* In-house growth and career development opportunities;
* Friendly and encouraging work atmosphere and modern well-equipped office space.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_DTCRNSDD)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Contact Information

Phone: 0885 865 066

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