Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be
always available when our
clients or partners need us to advise and guide them in taking
important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – a leader in providing next-level
technology improvements. We are searching for communicative,
analytically inclined and motivated people for the role of Accounts
Associate with Spanish, Portuguese, Dutch, German, French, Italian
and English .
Essential Duties and Responsibilities:
* Provide full customer account management, and keep all records
precise, correct mistakes
if needed;
* Preform account and payment behavior analysis, keep up with Risk
team and support them
with annual risk assessment of the given account;
* Offer accurate forecast on account level and inform Team Leader
in case of significant
deviation from initial forecast;
* Utilize versatile collection methods and correspondence channels
to provide collection and
full coverage of the appointed portfolio;
* Follow the collection strategy steps, provide feedback
accordingly and prioritize amongst
accounts and customers’ requests;
* Ensure all collection strategy steps are completed correctly and
in a timely manner;
* Make records of all preformed actions and archive them in
accordance with preestablished
process;
* Build and maintain strong business relations with external
stakeholders by prioritizing direct
communication, as well as with internal parties;
* Maintain following of the work instructions and company’s
guidelines.
Phone: 0885 865 066
