Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a world-renowned company offering products and services in a
variety of fields. We are searching for attentive, friendly, team-oriented problem-solvers for
the role of Help Desk Representative with Norwegian, Danish, Dutch, German and English.
Essential Duties and Responsibilities:
* Serving as a first point of contact to users and taking note of their requests and issues;
* Offering help via tickets or calls;
* Striving to solve everyday issues and answer requests and use related questions;
* Keeping record of often-reported issues and reporting on the trends to your supervisor;
* Maintaining and upkeeping data on every case for future reference;
* Collaborating with the rest of team and offering help and advice when needed.
Phone: 0885 865 066