ГлобалТек Маркетс ЕООД
Customer Support Representative with English & Italian
Пловдив, София
длъжност на пълно работно време

Customer Support Representative with English & Italian

Пловдив, София длъжност на пълно работно време

За нас

Global Tech Markets’ mission is to help organizations grow, evolve, and thrive. By integrating modern technology with the best people, we drive businesses forward in sustainable and smart ways. We do this by offering a range of specialist services, from which our partners can pick and choose depending on their needs.

Our range of expert services have been crafted to help businesses modernize and thrive at any point in their journey. Whether they’re just starting out and need a hand, or have a huge project in the pipeline, we’re here to guide them and do the heavy lifting where needed. Our range of services includes support, sales, VIP, CRM, Payments, Payouts, Anti-fraud, Risk Management, and more.

Our values center on providing our assistance in a friendly and human fashion, cutting out the corporate tape to deliver a practical and holistic service. We build trust, and value long-term partnerships that allow our customers, and our team to grow together.


- Communicating with customers through email and live chat;
- Keeping up to date with our products and promotions;
- Collaborating closely with colleague across the entire international business;
- Delivering a first class service to our customers in line with departmental KPI’s'.

Изисквания и необходими умения

- Fluent written and spoken Italian language skills;
- Good English language skills;
- Strong computing skills, especially in web-based applications;
- Analytical and problem solving skills;
- Attention to detail is advantage;
- Ability to handle challenging situations;
- Availability and flexibility to work on shifts;
- Capable of prioritizing and multitasking workloads.

Ние Ви предлагаме

- Competitive salary package;
- Monthly and annual performance-based bonuses;
- Transport allowance for late and night shifts;
- Food vouchers;
- Career development/advancement orientated;
- 20 days annual leave;
- Health Insurance from the first month;
- Free snacks and beverages in the office and Happy Hour on Fridays;
- Discount on Multisport cards;
- Friendly work environment with positive teammates;
- Team-building activities;
- Great office building locations.
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