ГлобалТек Маркетс ЕООД
50 - 300 служителя Apply See employer
Key Account Operator
Plovdiv
full-time

Key Account Operator

Plovdiv full-time

About us

Global Tech Markets’ mission is to help organizations grow, evolve, and thrive. By integrating modern technology with the best people, we drive businesses forward in sustainable and smart ways. We do this by offering a range of specialist services, from which our partners can pick and choose depending on their needs.

Our range of expert services have been crafted to help businesses modernize and thrive at any point in their journey. Whether they’re just starting out and need a hand, or have a huge project in the pipeline, we’re here to guide them and do the heavy lifting where needed. Our range of services includes support, sales, VIP, CRM, Payments, Payouts, Anti-fraud, Risk Management, and more.

Our values center on providing our assistance in a friendly and human fashion, cutting out the corporate tape to deliver a practical and holistic service. We build trust, and value long-term partnerships that allow our customers, and our team to grow together.

Currently we are looking for a highly motivated person to join our growing and dynamic team on the position of Key Account Operator.

Responsibilities

Answering customer questions and requests via e-mails and live chat;
Responding promptly to customer inquiries;
Handling and resolving customer inquiries;
Managing customer accounts and balances;
Recording transactions;
Preparing reports to customers;
Recording details of actions taken.

Requirements and necessary skills

University degree (Economics, Accounting, Finance - would be considered a great advantage);
Fluency in English – both written and spoken;
Previous experience in related field customer service is an advantage;
Excellent computer literacy (Microsoft Office);
Excellent communication and presentation skills;
Ability to multi-task, prioritize, and manage time effectively;
Great customer-oriented approach;
Attention to details and accuracy;
Adaptive and Initiative;
Proactive and effective team player;
Available to work in shifts (including evening shifts) and weekends.

We offer

Friendly work environment with positive teammates;
Challenging and interesting projects;
Opportunity to turn your ideas and approach into real implementation;
Motivating team-bonding activities;
Food vouchers;
Health insurance from the very first day;
You will become a part of a well-recognized and firmly established brand in the field of online sports betting;
Happy Hours with free snacks and beverages;
Multisport card;
Great office building location in Plovdiv- Office Park Plovdiv, 65A Svoboda Blvd.

Contact Information

Phone: 0897212712

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