Astrea Recruitment
20 - 50 служителя Apply See employer
Remote Patient Support with Dutch, German or Romanian and English - Late shifts
Work from home
full-time

Remote Patient Support with Dutch, German or Romanian and English - Late shifts

Work from home full-time

About us

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a well-established company operating in the customer experience
field. We are on lookout for motivated, bright and customer-oriented individuals for the role of
Remote Patient Support with Dutch, German or Romanian and English - Late shifts.

Responsibilities

* Responding to various customer requests via email, phone and chat;
* Investigating customers’ issues, offering solutions and guiding customers through the issue
solving process;
* Offering info and advice to customers relating to company’s products and services;
* Keeping accurate and up-to-date records of every interaction with customers;
* Providing a professional and pleasant experience and ensuring customers’ satisfaction;
* Working in tandem with other colleagues, assisting and offering advice when needed.

Requirements and necessary skills

* Great spoken and written German, Czech, Slovak, Hebrew or Dutch and English skills;
* Good PC user skillset and an affinity for technology;
* Previous experience in a customer support environment is a plus;
* Customer-focused, motivated and a team-player;
* Adaptable and capable, able to work in a dynamic environment;
* Able to be organized and manage time efficiently.

We offer

* Attractive salary and social benefits (additional health insurance, gift vouchers, sport card
discounts …);
* Fully remote job;
* Initial training and access to company’s internal training and development programs;
* Opportunity to build and grow a long-lasting professional career;
* Supportive, stimulating and exciting work atmosphere.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_RPSDGRE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Contact Information

Phone: 0885 865 066

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