Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES – join the leader of the Customer Experience (CX) industry TELUS Digital Bulgaria!

As a Junior Help Desk Specialist, member of our In-house IT Support team, you are a highly motivated and energetic individual with end-user administration experience in Microsoft Windows Server and Desktop systems.

Your daily tasks will include:

Users Administration in Active Directory environment, installation, and monitoring of IT Security related tools: AV, Removable Device Management, etc.
Provide support to the Network team in the administration of the company’s network infrastructure - the creation of new network segments and different VPNs.
Your technical expertise should include:

Windows-based System Administration experience
Experience in Desktop applications
Experience in Active Directory GPO configuration and administration
Basic experience in PowerShell
What are our expectations:

Minimum 1 year in Windows-based system administration experience, preferably in a large enterprise environment
University degree in a related field
At least a B2 level of English
We offer:

Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
We care about the well–being of our employees, invest in their development, encourage fun and team-building initiatives

If this opportunity sounds appealing to you, apply now!

* Please note that only shortlisted candidates will be contacted.

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and the country's largest employer in the CX (Customer Experience) industry with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.


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