ACS Tools Engineer – Network Tools and Automation DC (f/m/d) @ A1
Competence Delivery Center
A1 Competence Delivery Center is a vital component of A1’s
telecommunications business. Acting as an expertise hub, CDC is
dedicated in delivering full range of high-quality IT, network,
financial and other services to support A1’s operations across all
OpCos, independent of location.
Using the power of A1 Group and leverage synergies, CDC enables
transparency of resources, key skills and knowledge expansion and
personal career growth opportunities’ enhancement, paired with job
stability.
We are expanding the Network Tools and Automation Delivery Center
within IT Services Division of the A1 Competence Delivery Center.
Be part of this exciting journey!
Mario Klaric is looking for a new member for his team.
As an ACS Tools Engineer at A1 Competence Delivery Center, you will
be responsible to the managing and optimizing ACS platforms such as
HDM (Motive, AVS, Genie), focused on customer premises equipment
(CPE), data collection and management.
You will work with protocols such as TR-069, TR-369, and TR-181 to
ensure smooth, automated configuration and management of CPE
devices. Your role will involve maintaining platform performance,
developing automation solutions, and troubleshooting issues to
ensure high service quality and customer satisfaction across
A1's networks.
Role insights:
Lead the design, implementation, and maintenance of ACS platforms
(HDM/Motive, AVS, Genie etc.) ensuring their smooth operation for
CPE management across both fixed and mobile networks.
Work with TR protocols (TR-069, TR-369, TR-181) to facilitate
automated CPE data collection, device provisioning, and management
for a wide range of devices.
Develop and implement automation solutions using scripting
languages (Python, Bash, SQL) to streamline ACS tasks, improve
efficiency, and reduce manual efforts.
Integrate ACS platforms with other network management systems and
troubleshoot any issues affecting performance, availability, or
customer experience.
Work closely with internal teams, external vendors, and
stakeholders to integrate new solutions and ensure platform
scalability to meet business and technical needs.
Maintain detailed technical documentation for ACS platform setups,
protocols, and automated solutions.
Generate reports to track performance and make data-driven
recommendations for improvements.
Evaluate existing tools and processes, implementing enhancements to
increase platform functionality, performance, and resilience.
Ensure customer satisfaction by maintaining high availability and
reliability of ACS systems, optimizing user experience, and
minimizing disruptions in service delivery.
What makes you unique:
Proven experience with ACS platforms such as Nokia HDM (Motive,
AVS, Genie) or similar, along with a solid understanding of TR-069,
TR-369, and TR-181 protocols for CPE device management.
Familiarity with networking protocols, data technologies, and
device management techniques, especially in relation to CPEs and
ACS platforms.
Strong experience in programming or scripting languages such as
Python, Bash, or SQL.Ability to create custom scripts to automate
tasks and improve efficiency.
Solid experience working with Linux systems and their
administration (e.g., RHEL), including troubleshooting and
configuration management.
Experience in developing automated solutions to enhance network
management and streamline operational processes.
Excellent troubleshooting skills, with the ability to identify root
causes of issues and quickly implement effective solutions.
Strong ability to communicate complex technical concepts to both
technical and non-technical stakeholders.
Strong written and verbal communication skills in English.
Ability to travel occasionally within the A1 Group’s footprint for
project coordination or troubleshooting.
What we offer:
Innovative technologies and platforms to “play” with;
Modern working environment for your comfort;
Friendly, ambitious, and motivated teammates to support each
other;
Thousands of online and in-person learning opportunities to
grow;
Challenging assignments and career development opportunities in
multinational environment;
Attractive remuneration package;
Flexible working schedule and opportunity for home office;
Numerous additional goodies, including, but not limited to free A1
services, discounts, health insurance and services, sports center,
childcare, team and family events, etc.
Sounds good? Apply now!
If you are interested in this challenging opportunity, please do
not hesitate to submit your application till: 30 April 2025
Only shortlisted candidates will be contacted.