Astrea Recruitment
20 - 50 служителя
Rental Customer Care Advisor with Italian and English
София
длъжност на пълно работно време

Rental Customer Care Advisor with Italian and English

София длъжност на пълно работно време

За нас

ATTRACTIVE SALARY | UNLIMITED SALES BONUS | RELOCATION SUPPORT | FULLY PAID TRAINING


Your mission
Ready to turn travel plans into great customer experiences? Join a famous international car rental company and become the friendly voice behind customers’ reservations. You’ll help travellers find the right options, create new bookings, and make changes to existing reservations - all while delivering service that makes every journey start smoothly.

Отговорности

• Connect with customers via phone and email, assisting them with their rental inquiries.
• Create new reservations and modify existing bookings according to customers’ needs.
• Recommend suitable rental solutions and help customers find the best available options.
• Deliver excellent customer experiences by understanding individual needs and providing timely, helpful assistance.
• Contribute to the support process with a proactive and creative approach.
• Identify opportunities to add value to each interaction and achieve your performance targets.

Изисквания и необходими умения

• Italian at C1 level – confident written and spoken communication.
• English at B2 level or higher.
• Excellent communication and interpersonal skills.
• A customer-focused attitude and a genuine desire to help.
• A proactive mindset and the ability to identify suitable solutions.
• Motivation to achieve targets and make the most of sales bonus opportunities.

Ние Ви предлагаме

• Earn more with your performance through achievable targets and an unlimited sales bonus.
• Start with confidence thanks to fully paid training and continuous support.
• Enjoy added security with additional health insurance.
• Make your move easier with relocation support and a transportation allowance.
• Save on everyday expenses with food vouchers, special discounts, and co-financed Multisport cards.
• Take time to recharge with access to gym facilities, yoga classes, massages, and an in-office corporate psychologist.
• Join a team that makes work enjoyable in an international environment featuring relaxation areas, PlayStation, and billiard corners.
• Build your future with a stable job and career development opportunities.

Your extra advantage
Previous experience in customer service, reservations, travel, hospitality, or sales will be considered an advantage.

Your schedule
• Working days: Monday to Friday.
• Working hours: Between 09:00 and 19:00.

A good move for you if…
You enjoy communicating with people, have an interest in travel, and like the idea of helping customers plan their journeys. If you’re motivated by results, appreciate a supportive international team, and want a role where great service can also bring additional rewards, this opportunity is worth exploring.

Let’s talk
Ready to take your next career step? Send us your CV in English and include reference number GS_.
All applications will be treated with strict confidentiality.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809

Информация за контакт

Телефон: 0884978869