Subject Matter Expert - Product Development (Investments & Pensions)
Subject Matter Expert - Product Development (Investments & Pensions)
Sofia
длъжност на пълно работно време

Subject Matter Expert - Product Development (Investments & Pensions)

Sofia длъжност на пълно работно време

Описание на позицията

General duties

  • Support Product Owners and business teams throughout the product lifecycle, from discovery and requirements definition to implementation and launch.
  • Translate business, customer and regulatory needs into functional requirements, user stories, business rules and acceptance criteria.
  • Contribute to the development of new digital features, investment products and customer journeys.
  • Work closely with designers, engineers and business analysts to define, refine and validate product solutions.
  • Coordinate functional workstreams, resolve business questions and manage dependencies across delivery teams.
  • Lead business validation, UAT and launch readiness for assigned product capabilities.
  • Drive product governance, ensuring regulatory compliance, accurate product documentation, internal procedures and customer-facing materials.
  • Support product operations, resolving complex business issues, identifying root causes and driving improvements with technology and operational teams.
  • Ensure operational readiness for new products and changes, including process improvements, training and consistent execution across digital and branch channels.
  • Analyze customer feedback, product performance and operational issues to identify improvements and automation opportunities.

Requirements

  • 2+ years of experience in financial product development, digital banking, business analysis or similar roles.
  • Experience with investment funds, trading, digital investing, pension products or investment onboarding processes.
  • Familiarity with MiFID requirements, investment suitability and appropriateness, digital contracting or financial-product governance.
  • Ability to translate complex business needs into clear functional requirements, user stories and acceptance criteria.
  • Experience collaborating with cross-functional teams in an Agile product development environment.
  • Strong analytical, problem-solving and communication skills, with a proactive approach and ownership mindset.
  • Good command of English.

DSK Bank offers

  • Food vouchers in the amount up to 102.26 euro per month;
  • Bonus scheme depending on the achieved results;
  • Additional Health Insurance;
  • Favourable conditions for housing and mortgage lending, as well as for bank products and services;
  • Preferential conditions for Multisport / CoolFit cards;
  • 20 + 5 paid holiday leave;
  • Refer a Friend Bonus.

Documents for application

CV