ProCredit. We are an international group of development-oriented commercial banks for micro, small and medium enterprises (MSME). We are active in Southeastern and Eastern Europe, South America and Germany. Our overarching goal is to combine a high developmental impact with economic success.
For our Group Marketing team at ProCredit Holding in Frankfurt am Main, we are seeking a motivated
Digital Assets & UX Process Lead (m/f/d)
to lead our international digital assets initiatives. The position is based in Sofia.
Your role in our team:
As part of the Group Marketing team at ProCredit Holding, you will play a central role for shaping and owning of the execution of a comprehensive, user-centric and client-centric data-driven digital first UX strategy for the Group by continuously building, developing and improving the UX of the main client touchpoints and journeys of the banks. The position ensures capabilities and resources to support the group's strategic goals, contributes to driving measurable growth, and to the development of a robust and resilient UX system and the related marketing stack to ensure consistent superior user and client experience across all markets.
More specifically, you will have key responsibilities and duties, such as the following:
- Collaborate with stakeholders to define user and business requirements.
- Lead discovery workshops and translate insights into user journeys, flows, and prioritised UX deliverables.
- Conduct research and testing to inform design decisions and improve experience.
- Develop and implement data-driven UI/UX strategies with strong emphasis on scalable design and design systems development—building, maintaining, and evolving reusable components and standards.
- Create high-quality wireframes, prototypes, and specifications for efficient delivery.
- Design end-to-end digital experiences across platforms.
- Use Figma to produce system-ready assets and partner with teams to deliver consistent, user-centered solutions and defend design decisions.
What we expect:- Portfolio demonstrating UX (problem framing research design validation iteration) delivery of mobile apps, web pages, UX flows, landing pages, components, and high-performing ad experiences.
- Minimum of 5 years in UX design. Experience in financial services is an advantage.
- Team player with success in company-level influencer roles, in cross-functional, agile or iterative teams
- Able to manage multiple workstreams and committed to continuous improvement.
- Certifications in UX / design are an advantage.
- Fluent in English; additional European language is a plus.
- Academic background in Marketing, Business or Design; training in UX / CX is an advantage.
What you can expect:- A pleasant and open working atmosphere and an international team
- Flat hierarchies and short decision paths
- Interesting and challenging tasks and cross-team project work
- Additional benefits for the employees, such as home office, private health insurance
To learn more about the ProCredit group, please visit ProCredit Holding's website at: www.procredit-holding.com
Only short-listed candidates (selected on submitted CV) will be invited to the upcoming stages of the selection process.
Your application will be treated with strict confidentiality and compliance with the legal requirements for personal data protection.
