What you'll be doing
- Handle and resolve incidents, requests and inquiries related to the applications the team supports;
- Management and implementation of various IT solutions related to improving the operative duties of the employees;
- Active involvement in IT projects;
- Administration and support of the bank’s employees with the communication platform - Teams;
- Administration of the content management system;
- Administration of the centralized printing solution;
- Support of the meeting rooms hardware;
- Support employees in the initial configuration of corporate mobile phones;
- Administration of the device management system (MDM);
- Everyday communication with vendors;
- Hardware support for the needs of the bank’s Management Board.
What you'll need to succeed
- University degree (Technical, ICT, Mathematics, Informatics, Computer Science; Economics);
- Previous experience in a similar position;
- Perfect computer skills;
- Analytical thinking, good problem solving skills;
- Good communication skills;
- Fluency in Bulgarian language is a must English language is considered an advantage.
What you'll get in return
- Role-based bonus scheme
- Christmas payment
- Special terms on Lending products
- Waived fees and commissions on a wide range of banking services
- Supplementary health insurance
- Additional financial support on special personal occasions
- Food vouchers
- 25 annual paid leave
- Paid day off for your birthday & for volunteering
- Additional annual leave based on length of service
- Flexible working hours & work-from-home options
- Free access to online learning courses and training on a wide range of topics
- Access to a foreign language learning platform
- MultiSport card at preferential rates
- Refer-A-Friend Program
- Fully equipped fitness facilities
- Cafeteria and dining facilities on preferential prices
- Corporate kindergarten
- On-site dental office
