Account Operations Specialist with Hebrew
длъжност на пълно работно време

Account Operations Specialist with Hebrew

София длъжност на пълно работно време

За нас

Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world. One of our core principles is belief in the power of people. Recognizing that our people are HPE’s biggest competitive advantage allows us to focus on ensuring that we keep the employee at the center of everything we do - and we trust our Human Resources (HR) division to look after our biggest asset. This includes everything from recruiting activities, administration, compensation, performance management, employee development, as well as the allocation of our industry leading work-life-balance and training programs.


The Account Operations Specialist executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.

How you will make your mark:

Responsible for sales processing and process improvement for one or more assigned areas, accounts or processes.
Reviews performance of sales processing activities for assigned areas and accounts.
Analyzes results to develop forecasts, identify issues and opportunities, and works directly with clients to resolve claims or inquiries.
Communicates data and issue analysis to clients and internal and external stakeholders.
Provides tangible feedback and proposes changes to sales processes, policies and tools to improve performance and increase customer satisfaction.
Provides guidance and mentoring to less-experienced staff members.

Изисквания и необходими умения

Bachelor's or Master's degree in Business Management or equivalent.
Typically 4-6 years experience.
Experience designing and implementing policies, processes, and tools to support client sales processing.
Strong analytical, statistics and problem solving skills.
Understanding of and experience in applying business and sales processing tools, systems and practices to various situations.
Reviewing and interpreting client agreements and resolving ambiguity or issues.
Using forecasting and planning methodologies to develop guidance for deploying sales processing resources and activities.
Excellent written and verbal communication skills.
Mastery in English and Hebrew.
Ability to effectively communicate sales processing plans, proposals, and results, and negotiate options at management levels.

Ние Ви предлагаме

A competitive salary and extensive social benefits
Diverse and dynamic work environment
Work-life balance and support for career development
An amazing life inside the element!
Join us and make your mark!

Want to know more about it?

Then let’s stay connected!

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
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