Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world. Our culture thrives on finding new and better ways to accelerate whats next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Manages the delivery of contracted proactive support related
services through the whole delivery lifecycle: Installation,
Services delivery support.
Apply broad technical background and knowledge of industry trends
to operate several critical or high risk technology areas/customer
groups.
Integrate portfolio knowledge and business understanding to create
solutions for customer.
Functional Lead of delivery teams in Run Phase with extensive
responsibility including the steering of delivery partner and
(virtual) teams.
Conducts Support Planning and Review Meetings to ensure customer
alignment, realized value, and accelerate contractual delivery
efforts.
Actively drives to As-a-Service delivery model and growth within
the existing As-a-Services contracts.
Mentor/consult with team members, other organizations, customers,
and vendors on complex issues.
Deliver strategic account support by proactively maintaining
high-level technical, operational expertise and understanding of
industry trends.
Act as trusted advisor in the consultant role for customer and
company sales teams.
Accountable for defined service deliverables for the customer.
Responsible for cost of delivery and total customer experience.
Provide suggestions for operational efficiencies.
Create and deliver Value Based Delivery (VBD) account plans for
assigned accounts.
Give inputs to operational methods and programs that may affect the
business management strategy in a geographic area.
Phone: +359 2 815 2030
