After-Sales Technical Support Engineer
Sofia
длъжност на пълно работно време
От 2000 до 3000 EUR

After-Sales Technical Support Engineer

Sofia длъжност на пълно работно време От 2000 до 3000 EUR

За нас

Deye Neue Energie GmbH is an independently managed company belonging to the publicly traded company Deye AG. We are a global market leader in the supply of inverters and storage systems for the solar industry.
We are currently looking for an engineer for our after-sales technical support team for our location in Romania.
As the location in Bulgaria is still under construction, the position will initially start as a home office role and will later be moved to a physical location.

Отговорности

- Provide after-sales technical support for energy storage systems, including remote diagnosis, troubleshooting, and maintenance solution formulation.
- Conduct technical communication with customers, answer technical questions encountered during product use, and improve customer satisfaction.
- Collect and analyze on-site feedback to provide a basis for product improvement.
- Conduct on-site product knowledge and skill training for customers.

Изисквания и необходими умения

- Major in Electric Power, Energy, Engineering, Business or related major.
- Good command of English and Bulgarian. It is imperative to be able to use both as working languages.
- Excellent communication skills and customer service awareness.

Информация за контакт

Телефон: 01743313873