Aruba L2 Network Engineer
длъжност на пълно работно време

Aruba L2 Network Engineer

София длъжност на пълно работно време

За нас

Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world. One of our core principles is belief in the power of people. Recognizing that our people are HPE’s biggest competitive advantage allows us to focus on ensuring that we keep the employee at the center of everything we do - and we trust our Human Resources (HR) division to look after our biggest asset. This includes everything from recruiting activities, administration, compensation, performance management, employee development, as well as the allocation of our industry leading work-life-balance and training programs.


Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

In our team you will build your capabilities to new heights that will be rewarding personally and professionally.

How you'll make your mark:

Provide HPE Aruba customers & Engineers troubleshooting & support in the areas of HPE Aruba Networking and related areas.
Provide leadership in technical problem management and the resolution of all issues, working closely with Global Enterprise Customers, HPE Aruba remote and field support staff.
Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers;
Identify and contribute to projects to improve product support, customer satisfaction and team efficiency;
Be aware of, and contribute to the improvement of, team performance as measured in the team Business Fundamentals Tables (BFT).
Technical writing skills will be needed to publish Issue resolution documents
Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussion
Must be able to interact with colleagues from different countries and background (own team, members of L1 and L3 and Engineering teams)

Изисквания и необходими умения

Excellent communication in English (Second European language is an advantage but not mandatory)
Bachelor's degree in Mechanical, Electrical, Computer Science, or equivalent or other Engineering
5+ years’ experience
Network technologies including Routing, Switching and Network management
Good knowledge on Switching (OSI Layer2) and Routing (Layer3) technology.
Working knowledge and understanding of 3 layer architecture (Access, Distribution and Core) switching.
Technical knowledge on Windows, Linux and other operating system
Knowledge of network hardware and architecture
Demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products.
Affinity with Remote Resolve support processes
Basics of WLAN technology (802.11 Standards, Controller and APs)
Good to have knowledge on Data Center Technologies.
Advantage to have knowledge on REST, NAE, Python.
Aruba ACSP or other professional level networking certification will be added advantage
Ability to work on shifts (06:00am-11:00pm)

Ние Ви предлагаме

Attractive compensation package
Career and Development - worldwide career opportunities, access to a high-tech Engineering Lab
Work That Fits Your Life ­- 24 days annual paid leave, have a free afternoon once a month, 6 months paid parental leave with 100% of your salary, possibility to work from home, transition support through life events
Wellness and Health Programs
Socially Engaged Community - 60 hours/year additional time off for volunteering, plastic free office, participation in socially responsible causes via partnership with 50+ non-government organizations.
Exciting Workplace Experience
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