Aruba Network Engineer with German and English
длъжност на пълно работно време

Aruba Network Engineer with German and English

София длъжност на пълно работно време

За нас

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.


Troubleshoot/Diagnose customer issues and drive satisfactory resolution.

Ensure consistent customer satisfaction.

Provide Case Management and Solution Management support.

Case Management: Ensuring timely identification and resolution of reported issues.

Solutions Management: Ensuring optimum performance of customer solutions.

Ability to multitask and work independently when required, with little supervision or direction.

Excellent communication skills and interpersonal skills.

Formulate action plans (technical and operational) for analyzing and resolving reported issues.

Assign and ensure appropriate department is assigned to the reported issue.

Escalate issues as needed to ensure a timely resolution to customer reported issues.

Validate customer issues in remote lab when needed.

Work effectively in a team environment including Aruba and Customer colleagues, QA, engineers, and field organization

Изисквания и необходими умения

Excellent communication in German and English

Bachelor’s degree in computer engineering or Communication/Electrical Engineering required or Equivalent experience

Prior Experience in Networking Domain or customer support

CCNA or other network associate certificate level knowledge

Routing & Switching

Ние Ви предлагаме

Attractive compensation package

Career and Development - worldwide career opportunities, access to a high-tech Engineering Lab

Work That Fits Your Life ­- 24 days annual paid leave, have a free afternoon once a month, 6 months paid parental leave with 100% of your salary, possibility to work from home, transition support through life events

Wellness and Health Programs

Socially Engaged Community - 60 hours/year additional time off for volunteering, plastic free office, participation in socially responsible causes via partnership with 50+ non-government organizations.

Exciting Workplace Experience

If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at

Join us and make your mark!

Find out more about us and follow us on:

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Информация за контакт

Телефон: +359 2 815 2030

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