About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Are you ready to take the next step in your career and to achieve
your next challenge?
If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!
As a Back-office Specialist with German and English you will be a part of a great team and all together will:
Deliver outstanding client service
Achieve great customer experience and satisfaction
Identify and assess customers’ needs
Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets