HRS Bulgaria
50 - 300 служителя Apply See employer
Brand Support Executive with Croatian
Sofia
full-time

Brand Support Executive with Croatian

Sofia full-time

About us

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience we have in the human resources industry has given us valuable insights and deep knowledge of corporate cultures, enabling us to match the best candidates with our clients.

For our global partner – a leading company in the outsourcing industry, we are looking for motivated candidates to join their growing team as a Brand Support Executive with Croatian.

If you recognize yourself in this position, please send us your CV in English. Only shortlisted candidates will be approached. HRS Bulgaria has License №2525 valid from 26.04.2018

Responsibilities

• Provide customer support in Croatian via various communication channels;

• Maintain in-depth knowledge of the company’s product portfolio;

• Assist customers with order tracking, deliveries, and complaint resolution;

• Accurately update and manage customer data in internal systems;

• Ensure high service quality standards and achieve customer satisfaction.

Requirements and necessary skills

• Native-level proficiency in Croatian;

• Good command of English (B2 level);

• Excellent communication skills, patience, and customer-oriented mindset;

• Ability to work flexible shifts on-site;

• Previous customer service experience is an advantage, but not required.

We offer

• Comprehensive paid training program;

• Additional health insurance and sports card;

• Professional development and career growth opportunities;

• Team-building initiatives and charity events;

• Life event bonuses and relocation support;

• Clear and structured career progression paths in a dynamic environment.

Contact Information

Phone: 02 419 14 14