Unique Features:
• One of the most positive and people-oriented work environments in
the IT sector.
• A fresh team in Bulgaria to work on an international level.
• A list of customer brands that speaks for itself.
Responsibilities:
• Cultivate client relationships and manage these relationships
with excellence;
• Run assigned client meetings;
• Ensure work is delivered within established timeframes and up to
the company’s high standards;
• Responsible for keeping client satisfaction with the company’s
services and tracking service metrics;
• Understand assigned client’s marketing objectives, business needs
and budget;
• Assist with financial modeling, budgets and forecasts;
• Assist in the cooperation with the finance department to resolve
invoice issues
• Check inventory will meet client demands and analyze risks
proactively communicating low stock levels;
• Able to proactively identify and address potential issues and
collaboratively lead resolution;
• Collaborate and manage effective communications with the client
and internally;
• Monitoring and evaluation of all orders and processes as well as
preparation of reports;
• Troubleshooting processes and derivation of possibilities for
enhancement;
• Order management inbound and outbound coordination.
Requirements:
• Previous experience in a similar role;
• Advanced Microsoft Excel skills;
• Analytic skills, ability to interpret information from numerous
sources to prepare and present reports;
• Experience within e-commerce will be considered an advantage;
• Previous experience in working in organizations during peak
trading periods;
• High customer service orientation;
• Ability to communicate at different levels;
• Good problem-solving as well as organizational skills;
• Ability to work effectively in a team and independently;
• Ability to work in a rapidly growing, fast-paced environment
• Strong work ethic and consistently positive attitude;
• Excellent level of English, both written and spoken.
Company Offer:
• An international IT, consulting & operations company with
offices all over the world.+;
• Excellent opportunities for career development;
• Competitive salary, social & other benefits;
• Regular working hours.
We thank all interested applicants, but we will only contact a
shortlist of them! All applications are confidential. JobTiger is a
Bulgarian online job board and licensed recruiting company (License
No.2547, 08.06.2018).