Unique Features:

• One of the most positive and people-oriented work environments in the IT sector.
• A fresh team in Bulgaria to work on an international level.
• A list of customer brands that speaks for itself.


Responsibilities:

• Cultivate client relationships and manage these relationships with excellence;
• Run assigned client meetings;
• Ensure work is delivered within established timeframes and up to the company’s high standards;
• Responsible for keeping client satisfaction with the company’s services and tracking service metrics;
• Understand assigned client’s marketing objectives, business needs and budget;
• Assist with financial modeling, budgets and forecasts;
• Assist in the cooperation with the finance department to resolve invoice issues
• Check inventory will meet client demands and analyze risks proactively communicating low stock levels;
• Able to proactively identify and address potential issues and collaboratively lead resolution;
• Collaborate and manage effective communications with the client and internally;
• Monitoring and evaluation of all orders and processes as well as preparation of reports;
• Troubleshooting processes and derivation of possibilities for enhancement;
• Order management inbound and outbound coordination.


Requirements:

• Previous experience in a similar role;
• Advanced Microsoft Excel skills;
• Analytic skills, ability to interpret information from numerous sources to prepare and present reports;
• Experience within e-commerce will be considered an advantage;
• Previous experience in working in organizations during peak trading periods;
• High customer service orientation;
• Ability to communicate at different levels;
• Good problem-solving as well as organizational skills;
• Ability to work effectively in a team and independently;
• Ability to work in a rapidly growing, fast-paced environment
• Strong work ethic and consistently positive attitude;
• Excellent level of English, both written and spoken.


Company Offer:

• An international IT, consulting & operations company with offices all over the world.+;
• Excellent opportunities for career development;
• Competitive salary, social & other benefits;
• Regular working hours.




We thank all interested applicants, but we will only contact a shortlist of them! All applications are confidential. JobTiger is a Bulgarian online job board and licensed recruiting company (License No.2547, 08.06.2018).