Astrea Recruitment
Call Centre Agent with Dutch, Norwegian, Hebrew, Finnish, Danish or German and English
София
длъжност на пълно работно време

Call Centre Agent with Dutch, Norwegian, Hebrew, Finnish, Danish or German and English

София длъжност на пълно работно време

За нас

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a leading company offering customer experience management
products and services. We are on a search for pro-active, driven and confident team-players
for the role of Call Centre Agent with Dutch, Norwegian, Hebrew, Finnish, Danish or German and English – PTE or FTE.

Отговорности

* Providing assistance via tickets or calls and striving to leave a good impression;
* Listening with care and empathy, analyzing the situation and offering the correct solution;
* Guiding customers and ensuring that everything is clear and easy to follow;
* Identifying and reporting on observed issue trends;
* Supporting colleagues and maintaining a good working atmosphere.

Изисквания и необходими умения

* Great understanding of one of the main languages and good English language skills;
* Familiarity with iOS and Android OS features and a pro-active approach to learning;
* Active listener, driven to make a difference and provide assistance;
* Friendly, open and confident, result-oriented;
* Team-focused, ready to provide support and strive to meet the quality expectations.

Ние Ви предлагаме

* Attractive paycheck and full-time employment;
* Detailed initial training and various learning and career growth options;
* Additional health insurance and paid annual leave;
* Working time organized in shifts and home option available;
* Encouraging working environment that values determination and professional approach.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_SWCRFND)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Информация за контакт

Телефон: 0885 865 066

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