At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can
say that we have been
among the best in the recruitment field for 16 years. We believe
that we can change people's
lives by helping them become the best version of themselves. We
participate in the
development of many Bulgarian and international companies, helping
them find the right
people and solutions for their business. Our network of satisfied
candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – a well-established company, famous for
their wide variety of services
and products. We are searching for customer-oriented, friendly and
motivated people for the
role Call Centre Associate with Slovenian, Croatian or Dutch and
English – Night shifts.
* Keeping up with process updates and integrating changes as they
are introduced;
* Communicating with the customers via phone or chat;
* Handling their issues in a timely manner and striving to achieve
customer happiness;
* Following up on complex cases and updating tickets with call
scripting;
* Escalating complex cases to teams responsible for further
processing;
* Maintaining free information flow and striving to keep everybody
informed.
Телефон: 0885 865 066
