Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your role and responsibilities



The IBM Z Ecosystem CloudOps/DevOps Specialist (part of technical enablement team) is an infrastructure as code admin with deep expertise in containerized environments and web servers with DevOps focus as well as traditional Linux solutions. Expertise in Linux (Red Hat, SUSE and Ubuntu) integrated with Docker / Kubernetes, DevOps, Automation and Nginx / Apache, LDAP and open-sourced databases such as MariaDB are essential for role success. This role is responsible for designing, developing, and supporting automation solutions that are new and existing container-based infrastructures as well as traditional Linux infrastructures, including coordinating the technical resolution infrastructure problems through knowledge of platform design and development. This role will collaborate with and assist teams with different skills to resolve problems and return infrastructure to operational status, including performing support related to all infrastructure issues, correcting design defects, and developing solutions to stabilize environments. In addition, this role will facilitate communications between technical teams and customers to ensure technical support requests are resolved rapidly with user satisfaction.



Primary duties:

Create, and maintain automation scripts, workflows, and infrastructure on Linux systems for customer-facing products
Setting up and administering container-based infrastructures
Setting up and administering Linux infrastructure in a cloud environment utilizing Open Stack
Implementing and managing DevOps pipelines
Ensuring high-performance and availability of the infrastructure and systems
Configuring reverse proxies, ingresses and web servers for multi-instance environments
Support on technical solution through research and evaluations of technology
Troubleshooting and resolving incidents (Incident & Problem management)
Writing and maintaining solution technical documentation
Maintaining communication with product customers
Assist in delivery of high-quality and innovative solutions
Follow IBM Guidelines and ensure solution compliance with IBM ITSS


Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise



Technical skills:

3+ years of experience in Linux operating systems (Red Hat, Ubuntu, SUSE) and infrastructure projects
3+ years of experience in scripting languages such as Python and Bash for infrastructure automations and applications.
3+ years of experience with automation tools (e.g., Ansible, Terraform) and virtualization technologies (e.g. KVM, OpenStack, QEMU).
Experienced in root cause log analysis
Expert in Nginx / Apache web servers / reverse proxies
Expert in container technologies (Docker, Kubernetes / OpenShift)


Interpersonal skills:

Proven problem-solving skills
Demonstrated effective communication skills
Demonstrated teamwork skills
Highly self-motivated and resourceful
Aptitude to learn and apply knowledge quickly
Fluent English


Preferred technical and professional experience

Working knowledge of IBM zSystems and LinuxONE
Agile Scrum expertise
Experience with setting up and configuring database instances (MySQL / MariaDB / PostgreSQL), webservers and LDAP
Experience in DevOps pipelines creation (Travis CI, Bash scripting)
Experience & knowledge of how to interact with RESTful APIs and their security/sessions/logging aspects
Experience in integration with 3rd party platforms/solution through REST APIs
Experience in Cloud and Open Source development processes and tools



ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.



Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.


Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.



Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.



At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.