Compliance with English

София длъжност на пълно работно време

За нас

AN ALL New Tech LTD is the Bulgaria office division for the multiple regulated investments firm AN Allnew Investments LTD leading broker of online foreign exchange (forex) trading, CFD trading, and financial investments. Our Goal is to serve global traders with access to the world's largest and most liquid market. By offering the most advanced trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.
We are looking for a person with fluent English, previous experience as Compliance in Forex!!
Candidates with background experience more than one year would be considered with higher priority!

Отговорности

Your Duties:
- Build and maintain relationships with clients.
- Verifying customer details and keep track record via CRM, KYC and other reports.
- Proactive communication with customers to increase customer retention and value.
- Keep close communication with upper management and follow up with upcoming cases.
- Updating record database and gathering required information/documents from customers.
- Discuss financial markets and major factors and make connection between them.
- Handling customers’ accounts, solving account problems and providing information via emails, telephone and on-line chat.

Изисквания и необходими умения

The ideal candidate has:
- Excellent English– verbal and written, native speaker level.
- Other languages would be considered as a big advantage.
- Previous working experience as a Customer support and Compliance – minimum 1 year!
- Previous experience and knowledge regarding Certification, Licensing regimes, Data protection, Forex, Equities, CFD’s and other financial products.
- Proficiency in MS Office, particularly Excel.
- Able to think outside the box and have the desire to pull out all the stops to solve issues.
- Excellent computer skills.
- Past sales experience is a plus.

Ние Ви предлагаме

What we offer:
- Attractive base salary.
- Full time position - 5 days a week.
- Sport Thursday (Football) + catering in the office.
- Paid Vacations, Holidays & Team buildings.
- Special educational program for the first month.
- Other social benefits – Multisport card.
- Variety of different food and drinks in the office.
- Abroad training for personal development with mutual benefits.
- Opportunities for growth to a higher position in the Company.

If You qualify, to the upper requirements, we will be waiting for your CV - IN ENGLISH ONLY!

Информация за контакт

Телефон: 0889582450

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