Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – world renowned sports and entertainment company. We are looking
for motivated, friendly and calm analytical thinkers for the role of Contact Center Professional
with French or German, Italian, Spanish, Polish, Czech, Portuguese.
Essential Duties and Responsibilities:
* Contacting customers from France and Belgium and helping with any potential concerns
(especially with safety and affordability);
* Analyzing their concerns, acting accordingly in order to divert the possible risk on time;
* Handling the sensitive information with care and in line with data privacy requirements;
* Making sure that all necessary steps are taken and documented clearly;
* Providing great customer support and encouraging customers to keep in mind their safety;
* Helping coworkers with different issues and working together on improving the process.
Телефон: 0885 865 066