At Astrea Recruitment, we’ve been turning job searches into
exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent
with leading Bulgarian and
international companies. We believe in helping people grow into
their best selves, and our
ever-growing network of happy candidates and clients is what drives
us forward. Let’s shape
the future together!
For one of our clients – а global leader in business services,
using technology to enhance
customer interactions and drive performance for the best brands, we
are looking for
– Customer Care Expert for an Advanced Personal Device with
Azerbaijani (early and
day shifts/remote).
*Assist customers by providing clear guidance and solutions for any
issues related to the
personal device;
*Handle customer inquiries through various channels (chat, email,
phone) with a focus on
problem resolution;
*Diagnose and troubleshoot device-related issues, offering
effective solutions to enhance user
experience;
*Keep comprehensive and accurate records of customer interactions,
ensuring follow-ups and
timely resolutions;
*Collaborate with cross-functional teams to address customer
concerns and improve overall
satisfaction;
*Stay informed about the latest product features, updates, and best
practices to ensure optimal
support.
Телефон: 0885 865 066
