Who we are:
Welcome to the new era of business with the messaging and calling platforms our clients ever needed for reaching their business goals!
MMD Smart is an international company that provides best solutions in communications. We cooperate with the largest telecom operators around the world so that people from different countries can call each other or send SMS. We stand behind our mission to help companies Connect. Engage. Smile.
We are expanding every day and looking for ambitious and result-oriented members to join our growing MMDSmart family. Our newest vacancy is a Customer Care Specialist, a person who plays a critical role in managing customer interactions and ensuring that customers have a positive experience with the company.
What you will do:
- Communicate with customers and help solve their concerns;
- Report about problems to neighboring teams: account managers, technical specialists, developers;
- Coordinate and monitor the problem-solving process, receive feedback from the client and neighboring teams.