Customer Delivery Specialist with German
À1 Áúëãàðèÿ ÅÀÄ Top employer
more than 300 employees
Customer Delivery Specialist with German
Ñîôèÿ
full-time

Customer Delivery Specialist with German

Ñîôèÿ full-time

Job Description

Strength. Care. Growth.
You’ll know A1 Bulgaria is the right place for you if you are driven by:

  • Opportunities to learn and build your career.

  • Meaningful work in a stable and fast-paced company.

  • Diversity of people, projects, and platforms.

  • A supportive, fun, and inspiring place to work.

We act as contact person for our business customers and ensure timely and efficient delivery by monitoring and coordinating with internal and external service partners/suppliers for a timely, customer-oriented and economic realization.

Your daily routine would include:
  • Processing customer orders, collecting missing data and submitting the order in our ordering systems.

  • Ensuring the timely realization of the orders through coordination, monitoring and proactive customer contact (mostly per mail, but also per phone).

  • Operating a proactive information and communication management towards customers, vendors, partners and internal organizational units.

  • Coordinating requests and escalations and document them in our CRM and ordering systems.


We’ll know you can make it if you have:
  • Good communication skills in German (spoken and written B1, B2).

  • The customer in focus, but you always have the interests of the company in mind.

  • Curiosity for new topics and desire to continuously develop your professional qualifications.

  • Structured and solution-oriented way of thinking, you also understand complex contexts quickly.

  • Knowledge of the current technologies in the telecommunication business.

  • General experience in using MS-Office (Word, Excel).

Apply now!