At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – a company offering products and services in the logistics field. We
are on a search for communicative, organized and flexible people for the role of Customer
Requests Specialist with German and English – Standard shifts.
* Answering to the customers’ requests via calls, chat and email
(providing information about
product availability, order status, account status…);
* Collaborate and coordinate with other departments (order management, collections, dispute
and cash application team…) to provide the best solution to the customers’ issue;
* Follow the expected precision and TAT and agreed metrics when managing requests;
* Send out daily performance report and keep all performance logs up to date.
Телефон: 0885 865 066