Ултрафлекс Корпорейшън ООД
Customer Support Engineer
длъжност на пълно работно време

Customer Support Engineer

София длъжност на пълно работно време

За нас

Ultraflex Power Technologies is a fast-growing, dynamic, and innovative company committed to the design, development, and manufacturing of advanced induction heating, melting, and casting equipment. We pride ourselves on being a leader in the induction heating technology field. We partner with leading aerospace, automotive, and medical companies to create innovative, cutting-edge technologies.

We are looking for Customer support engineer who will be part of our Support team and will provide technical help and remote troubleshooting to our international custo



• Communicating and responding to customer support requests and needs directly via emails, phone calls and web communication;
• Provide customers with troubleshooting and upgrade instructions;
• Collaborate on cross-team and cross-product technical issues resolutions;
• Work with subject matter experts to resolve complex issues;
• Final System Configuration and On-site Installations.

Изисквания и необходими умения


• University degree of Electronics, Power electronics, Electrical engineering, Mechanical Engineering;
• Experience in similar positions, tests, remote troubleshooting and doing tech support (1st or 2nd level);
• Good problem solving skills;
• Very good communications skills;
• Fluent English, both spoken and written;
• Strong analytical skills;
• Possibility for business trips in abroad.

Ние Ви предлагаме


• Make a difference: Be part of a growing company;
• Competitive compensation package;
• Food vouchers;
• Additional medical insurance;
• Yearly performance bonuses;
• Referral bonus;
• Professional office environment;
• Free parking;
• Opportunity for career growth in an international company;
• Training and onboarding;

If you are interested in this position – please send us your CV.

Applications will be processed in confidentiality. Only short-listed applicants will be contacted.

The submission of personal data is voluntary, its processing, use in the recruitment process and safe-keeping will be in compliance with the provisions of the Law for protection of personal data.
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