ГлобалТек Маркетс ЕООД
Customer Support Representative with English & German - Chat & Email
Пловдив, София
длъжност на пълно работно време

Customer Support Representative with English & German - Chat & Email

Пловдив, София длъжност на пълно работно време

За нас

Welcome to Global Tech Markets, where we believe in helping organizations grow, evolve, and thrive in the friendliest and most supportive way possible.

Our mission is simple: to combine the power of modern technology with exceptional people to drive businesses forward sustainably and intelligently.

At Global Tech Markets, we offer a wide array of specialized services designed to cater to our partners' unique needs. Whether they're just embarking on their journey or have a major project on the horizon, we're here to provide guidance and shoulder the heavy lifting when required.

Our range of services spans across support, sales, VIP services, CRM, Payments, Payouts, Anti-fraud, Risk Management, and more. But what truly sets us apart is our commitment to delivering assistance in a friendly, human-centric manner. We believe in cutting through corporate formalities to offer practical, holistic solutions that build trust and nurture long-term partnerships between our customers and our team.


• Communicating with customers via email and live chat;
• Keeping up to date with our products and promotions;
• Collaborating closely with colleagues across the entire international business;
• Delivering a first class service to our customers in line with departmental KPI’s.

Изисквания и необходими умения

• Fluent written and spoken German language skills;
• Good English language skills;
• Good computer literacy skills;
• Analytical and problem solving skills;
• Attention to detail is advantage;
• Good communication skills;
• Capable of prioritizing and multitasking workloads.

Ние Ви предлагаме

• Competitive salary package;
• Flexibility to work on shifts, including night shifts;
• Monthly and annual performance-based bonuses;
• Transport allowance for late and night shifts;
• Food vouchers;
• Career development/advancement orientated;
• 20 days annual leave;
• Health Insurance from the first month;
• Free snacks and beverages in the office and Happy Hour on Fridays;
• Discount on Multisport cards;
• Friendly work environment with positive teammates;
• Team-building activities;
• Great office building location in Sofia - Abacus Business Centre, 118 Bulgaria Blvd.
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