Pontica Solutions
50 - 300 служителя Кандидатстване
Customer Support Specialist with English (late and night shifts)
София
длъжност на пълно работно време

Customer Support Specialist with English (late and night shifts)

София длъжност на пълно работно време

За нас

**All interviews will be conducted remotely (online or by phone).

Our client is a technology business that provides a range of banking and payment services, all via one global modular platform. It allows businesses to process payments, collect and make payments, manage their FX liquidity and issue debit cards. We’re looking for people who are eager to embrace cutting edge technology and want to develop within the payments industry.

Отговорности

YOUR ROLE:
Develop and maintain relationships with customers over chat and email.
Ensure clients receive the highest level of customer service.
Execute an organized, efficient and structured working process.
Meet predetermined targets and represent the company in a professional manner.

Изисквания и необходими умения

REQUIRED SKILLS:
High command of English language is a must.
Excellent computer literacy and proficiency with MS Office applications.
Excellent interpersonal and communication skills.
Very good customer orientation.
Previous experience in a customer support role in online payments/fintech industry will be considered an advantage.

Ние Ви предлагаме

WHAT WE OFFER:
An attractive remuneration. Performance and referral bonuses.
Evening and night shifts (Monday-Sunday). Transport costs covered.
Home office option.
Full online training – provided by the client.
Additional health insurance and other social benefits. Exclusive discounts & offers.
Open-minded management team promoting innovation, personal and professional development.
Permanent employment; full-time.