At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can
say that we have been
among the best in the recruitment field for 16 years. We believe
that we can change people's
lives by helping them become the best version of themselves. We
participate in the
development of many Bulgarian and international companies, helping
them find the right
people and solutions for their business. Our network of satisfied
candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – a visionary company, operating in the BPO
field. We are on a search
for communicative, bright and positive people for the role of
Customer Support Specialist
with French, Italian or German and English – Late Shifts.
* Leasing with customers via email, phone or chat;
* Supporting customers by answering their questions and helping
with their issues;
* Following progress on complex cases and escalating further when
necessary;
* Adding scripting of the call to the ticket and escalating further
to the team responsible;
* Following up on new updates and implementing changes;
* Helping maintain the free flow of information.
Телефон: 0885 865 066
