Customer Support Specialist with German & English (Chat & Email) – Varna

Varna full-time

Job Description

Join Sutherland – Where Your Career Soars!

We are looking for a Customer Support Specialist with German & English to join our team in Varna. In this role, you will be the first point of contact for customers, providing support mainly via chat and email.

Your Responsibilities:

Handle customer inquiries via chat and email

Document interactions accurately in the system

Follow company procedures and guidelines

Escalate complex cases when needed

Requirements:

German (C1–C2) and English (B2)

Strong communication and computer skills

Attention to detail and ability to multitask

Previous experience is a plus

What We Offer:

Competitive salary + permanent contract

Sign-in bonus: 500 EUR

Relocation bonuses (internal & external)

21 days covered accommodation

Flexible shifts: Mon–Fri, 08:00–23:00

21 days paid annual leave

Health insurance, vouchers & transport allowance

Career growth and training opportunities

Modern office in Varna

Apply now and grow your career with us!

Apply See employer E-mail this job Salary info