Pontica Solutions
Customer Support Specialist with Spanish and English (gaming platform)
Варна
длъжност на пълно работно време

Customer Support Specialist with Spanish and English (gaming platform)

Варна длъжност на пълно работно време

За нас

**All interviews will be conducted remotely (online or by phone).

Pontica Solutions is an award-winning BPO company that offers great opportunities for young professionals in the field of customer success, people management, project management, marketing, and IT. We are looking for customer support specialists to work for our client – an industry-leading provider of high-quality turnkey solutions gaming platforms that can be fully tailored to fit all the customers’ needs.

Отговорности

Dealing directly with clients’ queries over chat system, e-mail, and phone
Answering client’s requests
Promoting products and services to clients
Optimize customers’ satisfaction
Interacting with other departments as necessary to meet client’s needs
Maintaining professionalism at all instances

Изисквания и необходими умения

High command of written Spanish (good knowledge of English will be a plus).
Previous experience in the sports betting industry/client services will be a huge advantage.
Excellent computer literacy.
Excellent interpersonal and communication skills.
Very good customer orientation.

Ние Ви предлагаме

Attractive remuneration. Referral bonuses.
Full training – provided by the company.
Flexible working hours.
Additional health insurance and other social benefits. Exclusive discounts & offers.
Open-minded management team promoting innovation, personal and professional development.
Permanent employment.

Информация за контакт

Телефон: 0885682878

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