Dutch Customer Support Agent
Bulgaria
длъжност на пълно работно време
От 2000 до 3000 лв.

Dutch Customer Support Agent

Bulgaria длъжност на пълно работно време От 2000 до 3000 лв.

За нас

Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. They create inclusive and differentiated teams of experts providing help for customers across many other professional domains.

Remote in Bulgaria - equipment is provided
Salary 2800BGN gross
Previous experience NOT required
Work schedule: Monday - Friday 10:00-19:00 (8h/day, 40h/week, 5 days/week)

Отговорности

-Manage business queries and inbound calls;
-Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc.,
-Process requests and update data in the database
-Document interactions in our ticket system
-Become and remain knowledgeable about products, policies and community standards;
-Provide and follow best practices used to better achieve client’s KPI’s;
-Use the learned knowledge to propose improvement ideas either internal or external

Изисквания и необходими умения

-Fluency in Dutch (must be at least C1 – native or near-to-native)
-Communicative English level ( at least B2)
-You live in Bulgaria or you are ready to relocate
-Ability to communicate clearly and effectively
-Availability to work Monday to Friday 10:00-19:00 on rotating shifts

Ние Ви предлагаме

-Monthly salary: 2800 BGN
-Permanent contract with 6 months probation period
-Private Medical Care
-4 weeks free accommodation for relocation candidates
-Relocation team helping with finding accommodation
-Flight refunds of up to 150€
-Benefits system card


Excellent relocation package:

Flight ticket (booked and paid by the company)
4 weeks free hotel by arrival

Информация за контакт

Телефон: +351916790346

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