ProCredit Bank Bulgaria is part of the international ProCredit group, which is headquartered in Frankfurt, Germany. We are a flexible and innovative bank. We are pioneers in the modern and pragmatic banking solutions, personally tested by us, that have positive impact on our customers. We are constantly optimizing our processes, improving customer experience every day. We stand out with convenient and fast digital banking, clear and transparent conditions, and high quality of service.
For us, the topic of environmental protection, social responsibility and people's education is not a trend, but a permanent attitude. We believe that people are the engine of change and the instigator of innovation.
ProCredit Bank is currently seeking a candidate for the position of Expert Customer Accountsfor our Operations Department at the Head Office in Sofia, Bulgaria.
Responsibilities:- Open all types of accounts of the Bank
- Verify and process the required documentation
- Communicate with internal departments when necessary to ensure the correct and timely processing of applications
- Perform all kinds of registrations for services provided, and received by the clients
- Overseeing the process of entering and processing client data in the Bank's systems
- Participate in process improvement
- Close customer accounts
Main requirements:- Very good level of English language; Fluency in Bulgarian
- University degree
- Good organizational skills and teamwork
- Open communication, giving and receiving feedback
- Analytical thinking and attention to detail
- A responsible approach to your daily tasks
- A desire to learn and develop.
Our offer:- Working in a dynamic international environment
- Professional growth in a motivated team
- Flexible working time (from 7:30-09:00 a.m. to 16:30-18.00 p.m.)
- Training opportunities
- 2 days per week home office option
- Social benefits: 25 days annual paid leave, additional health insurance, Multisport card, transportation cost amount, additional amount for summer vacation and heating season, preferential conditions for products and services in the bank, referral program and preferential fees for education at Denis Diderot School.
Only short-listed candidates (selected on submitted CV) will be invited to the upcoming stages of the selection process.
Your application will be treated with strict confidentiality and in compliance with the legal requirements for personal data protection.
